7-Day Replacement Guarantee

We stand behind the quality of our big appliances with a comprehensive replacement policy

7-Day Replacement

Get a full replacement within 7 days if you discover any manufacturing defects in your big appliance

Manufacturing Defects Covered

All manufacturing defects are covered under our replacement policy for complete peace of mind

Manufacturer Support

In most cases, manufacturers provide direct replacement support for big appliances with defects

Note: Replacement is subject to inspection and verification of manufacturing defects. Physical damage or misuse is not covered under this policy.

15-Day Return Policy

Return Window

We offer a 15-day return policy for leftover items. This applies to lights, switches, and small accessories.

  • Leftover lights
  • Switches
  • Small accessories

How to Initiate a Return

To start your return process, please email us with your order details and reason for return.

onecube.query@gmail.com

Refund Options

Exchange

No additional documentation required. Simply exchange your item for another product.

Money Return

We require a cancelled check or bank account details to process your refund.

Refund will be credited to your bank account within 5-7 business days