Refund Policy

Refund Policy

Thank you for shopping with onecube.in. We strive to provide you with a satisfying shopping experience, and your trust in us is important. Please read our refund policy below for a clear understanding of how we handle refunds:

Eligibility for Refunds:

  • Refunds are processed for eligible items returned in accordance with our return policy.
  • Items must be unused, in their original condition, and with all tags and packaging intact.
  • Certain items, such as [list any specific items like electronics, personalized products, etc.], may have different refund criteria. Please refer to the product description for details.
  • Items marked as "Final Sale" are not eligible for refunds.

Refund Process:

  • Once we receive and inspect the returned item(s), we will initiate the refund process within 5 business days.
  • Refunds will be issued to the original payment method used during the purchase.
  • Please allow 5 business days for the refund to reflect in your account.

Partial Refunds:

  • In some cases, partial refunds may be issued for items that are not returned in their original condition, damaged, or missing parts.
  • The amount of the partial refund will be determined based on the condition of the returned item.

Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item.
  • We recommend using a trackable shipping method to ensure the return is received.

Refunds for Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within [Z] days of receiving your order. We will guide you through the return process and offer a replacement or refund, based on your preference.

Refunds for Canceled Orders:

  • Orders that are canceled within [A] hours of placement will be eligible for a full refund.
  • Orders canceled after [A] hours may be subject to our cancellation policy. Please refer to our "Cancellation Policy" for details.

Contact Us:

  • For any questions or concerns related to our refund policy, please reach out to our customer support team at 9999662216 or email us at onecube.query@gmail.com.